Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
6.6/10
Nice
Rooms
6.8
Location
7.8
Service
7.0
Dining
5.3
Guest reviews
6.6/10
based on 5 reviews
7.7
7.7/10 based on 2611 reviews
Arnold
United Kingdom,
March
2024
7.8/10
I had a fantastic stay at this hotel! The rooms were spacious, clean, and had a kettle for tea and coffee. The location was perfect, right in front of the museum and close to all the attractions. The service was friendly and helpful, and the neighborhood felt safe with lovely coffee shops around. However, dining was a bit expensive, and the breakfast crowd could get overwhelming, but overall, it was a great value for money.
Rooms
9.0
The room was huge, very clean, and compact with excellent wifi. I loved the free coffee and apples provided. The daily cleaning was a plus, and the bathroom was nice and clean.
Service
7.0
The staff was friendly and helpful, making my stay enjoyable. However, there were some instances where they were not as kind and helpful as expected.
Location
8.0
The location was excellent, right opposite the National History Museum and close to the central station. The neighborhood was safe, with cozy breakfast spots nearby, though it could get a bit loud at times.
Dining
7.0
The dining options were diverse and of good quality, but a bit expensive. Breakfast could get crowded after a certain time, so being early is recommended.
Facilities
8.0
The facilities were good, and I enjoyed the pet amenities available at the hotel.
Carol
United States,
August
2023
5.6/10
The hotel offers a decent stay with a lovely view of the street from the rooms, though they are only average with stained walls. The service is knowledgeable, but there were some issues with cleaning and amenities. The location is convenient but a bit loud, and the dining experience seems to be overpriced. Overall, it's a mixed experience with both positives and negatives.
Rooms
5.0
The rooms overlook the street with a lovely view, but are average at best with stained walls.
Service
6.0
The staff are knowledgeable with questions but didn't clean the room properly or fill the shower gel. A free drink was a nice touch.
Location
7.0
The hotel is close to the main train station and a bus stop that takes you to Tegel airport is very near. It's central to absolutely everything, though a bit loud.
Dining
5.0
The dining experience seems overpriced, coming out to the same price if you include food and drinks.
Facilities
6.0
The hotel provides pet amenities, but some aspects like a mini fridge in the room could use improvement.
John
United Kingdom,
May
2023
6.8/10
I stayed at the hotel for a short trip and found it to be a mixed experience. The location was convenient, close to the main train station and public transportation, but the noise level was a bit high. The rooms were cozy but quite small and the bed was pushed against the wall which I found uncomfortable. The service was generally good, although I had a small issue with a lost room card. The dining options were limited and overpriced, so I opted to eat elsewhere. Overall, it was a decent stay with some room for improvement.
Rooms
7.0
The rooms, although cozy, were on the small side with a queen-size bed right up against the wall.
Service
8.0
The service was good overall, with friendly staff, but I had a small incident with a lost room card.
Location
8.0
The hotel's location was convenient, close to public transportation and within walking distance of the main train station.
Dining
5.0
The dining options were limited and pricey, so I chose to dine elsewhere.
Facilities
6.0
The pet amenities were a nice touch, but the dining area was a bit overpriced.
James
United Kingdom,
May
2023
6.4/10
The hotel is conveniently located near the main train station and offers easy access to transportation. The rooms are cozy but can be noisy due to the street below. The service is a mix of sour and friendly depending on the time of day. The dining options are a bit overpriced, but there are good eateries nearby. Overall, a decent option for its location and convenience.
Rooms
6.0
The rooms were small and cozy, with some noise from the street below.
Service
7.0
The service had its ups and downs with staff being friendly at times.
Location
8.0
The hotel is close to the main train station and offers easy access to transportation.
Dining
5.0
The dining options were a bit overpriced, but there are nice restaurants nearby.
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